Privacy Policy

Below we inform you about the processing of your personal data in the context of the use of our online offer.

Responsible party

tkrz Stadtwerke GmbH

Moorbrückenstrße 30
48282 Emsdetten

Phone: 02572 202400
Mail: info@tkrz.de

Contact person

If you have any questions about data protection, please use the contact details given above.

Data protection officer

Nils Volmer
meibers.datenschutz GmbH
Haus Sentmaring 9
48151 Münster

Phone: 02572 202400
Mail: datenschutz@tkrz.de

Storage period

We generally delete your personal data when it is no longer necessary for the purposes for which it was collected or otherwise processed.

If we have asked for your consent and you have given it, we will delete your personal data if you withdraw your consent and there is no other legal basis for the processing.

We will erase your personal data if you object to the processing and there are no overriding legitimate grounds for the processing or if you object to the processing for the purposes of direct marketing or related profiling.

If erasure is not possible because processing is still necessary for compliance with a legal obligation (statutory retention periods, etc.) to which we are subject or for the establishment, exercise or defense of legal claims, we will restrict the processing of your personal data.

Further information on the storage period can also be found in the following passages.

Your rights

You have the following rights with regard to your personal data:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object to the processing
Right to data portability

You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions. We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defense of legal claims.
If we process your personal data for the purpose of direct marketing, you have the right to object at any time to the processing of your personal data for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing. We will then no longer process your personal data for these purposes.

You have the right to withdraw your consent to the processing of your personal data at any time if you have given us such consent. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

You have the right to complain to a supervisory authority about the processing of your personal data by us.

Provision of your personal data

The provision of your personal data is not required by law or contract and is not necessary for the conclusion of a contract. You are generally not obliged to provide your personal data. Should this nevertheless be the case, we will point this out to you separately when collecting your personal data (e.g. by marking the mandatory fields on input forms).

Failure to provide your personal data regularly means that we will not process your personal data for one of the purposes described below and you will not be able to take advantage of an offer related to the respective processing (example: you will not receive our newsletter without providing your e-mail address).

Web server log files

We process your personal data in order to be able to display our online offering to you and to ensure the stability and security of our online offering. Information (e.g. requested element, URL called up, operating system, date and time of the request, browser type and version used, IP address, protocol used, data volume transferred, user agent, referrer URL, time zone difference to Greenwich Mean Time (GMT) and/or HTTP status code) is stored in so-called log files (access log, error log, etc.).

If we have asked for your consent and you have given it, the legal basis for the processing is Art. 6 para. 1 lit. a GDPR. If we have not asked for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the proper display of our online offering and ensuring the stability and security of our online offering.

Data security

For security reasons and to protect the transmission of your personal data and other confidential content, we use encryption on our domain. You can recognize this in the browser line by the character string “https://” and the lock symbol.

Contacting us

If you contact us, we will process your personal data in order to process your contact.

If we have asked for your consent and you have given it, the legal basis for the processing is Art. 6 para. 1 lit. a GDPR. If we have not asked for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the processing of your contact. If the processing is necessary to fulfill a contract with you or to carry out pre-contractual measures based on your request, the legal basis for the processing is also Art. 6 para. 1 lit. b GDPR.

Cookies & similar technologies

Cookies are used. Cookies are text information that is stored on your end device. A distinction is made between session cookies, which are deleted immediately after you close your browser, and persistent cookies, which are only deleted after a certain period of time.

In addition to cookies, similar technologies (tracking pixels, web beacons, etc.) may also be used. The following information on cookies also applies to similar technologies. These statements also apply to further processing in connection with cookies and similar technologies (analysis & marketing, etc.). This also applies in particular to any consent you may have given for the use of cookies. This also extends to other technologies and to further processing in connection with cookies and similar technologies.

Cookies can be used to enable the use of certain functions. Cookies can also be used to measure the reach of our online offer, to design it in line with requirements and interests and thus to optimize our online offer and our marketing. Cookies can be used by us and by external services.

If we have asked for your consent and you have given it, the legal basis for the processing is Art. 6 para. 1 lit. a GDPR. If we have not asked for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f GDPR. Depending on the purpose of the processing, our legitimate interests can be found in the following passages.

You can prevent the storage of cookies by setting your browser accordingly. Below we provide you with links for typical browsers where you can find further information on managing cookie settings:

You can find further objection options under the following links: https://www.youronlinechoices.eu/, https://youradchoices.ca/en/tools, https://optout.aboutads.info/?c=2&lang=EN and https://optout.networkadvertising.org/?c=1.

If you prevent cookies from being saved, this may impair the proper functioning of our online offering. If you delete all cookies, the above-mentioned settings will also be lost and must be made again.

Furthermore, you can activate the “Do-Not-Track” function of your browser to indicate that you do not wish to be tracked. Below you will find links for typical browsers where you can find further information on the “Do-Not-Track” setting:
Firefox: https://support.mozilla.org/de/kb/wie-verhindere-ich-dass-websites-mich-verfolgen
Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
Internet Explorer / Edge: https://support.microsoft.com/de-de/windows/verwenden-von-do-not-track-in-internet-explorer-11-ad61fa73-d533-ce96-3f64-2aa3a332e792
Opera: https://help.opera.com/de/latest/security-and-privacy/
Safari unterstützt seit Februar 2019 die „Do-Not-Track“-Funktion nicht mehr. Unter folgendem Link kann in Safari websiteübergreifendes Tracking verhindert werden: https://support.apple.com/de-de/guide/safari/sfri40732/12.0/mac
Yandex: https://yandex.com/support/browser/personal-data-protection/ytp.html

Social media content/plugins

We use social media content/plugins from external services in order to be able to display content and functions of the external services to you and thus optimize our online offering and our marketing.

If we have asked you for your consent and you have given it, the legal basis for the processing is Art. 6 para. 1 lit. a GDPR. If we have not asked for your consent, the legal basis for the processing is Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the optimization of our online offer and our marketing.

Profiling (for the purposes of advertising, personalized information, etc.) may also occur as part of the use of external services. Profiling can also take place across services and devices. Further information on the services used, the scope of data processing and the technologies and procedures used when using the respective services, as well as whether profiling takes place when using the respective services and, if applicable, information on the logic involved and the scope and intended effects of such processing for you can be found in the further information on the services we use at the end of this passage and under the links provided there.

X

Provider: If you live within the European Union, EFTA States or the United Kingdom, the controller is Twitter International Unlimited Company, Ireland. If you live in the United States of America or in another country outside the European Union, EFTA States or the United Kingdom, the controller is X Corp, United States of America.
Website: https://www.twitter.com
Further information & data protection: https://twitter.com/de/privacy, https://help.twitter.com/de/rules-and-policies and https://help.twitter.com/de/safety-and-security
Warranty: EU standard contractual clauses. You can request a copy of the EU standard contractual clauses from us.

YouTube

Provider: In the European Economic Area (EEA) and Switzerland, Google services are provided by Google Ireland Limited, Ireland. Google Ireland Limited is a subsidiary of Google LLC, United States of America.
Website: https://www.youtube.com
Further information & data protection: https://policies.google.com/?hl=de
The transfer of personal data to third countries depends on the respective Google service and is subject to the various EU standard contractual clauses, insofar as these are offered by Google. Further information on this and Google’s responsibility can be found at the following link: https://business.safety.google/gdpr/. You can view a copy of the EU standard contractual clauses there. The provider has signed up to the EU-US Data Privacy Framework (https://www.dataprivacyframework.gov), which guarantees compliance with an appropriate level of data protection on the basis of a decision by the European Commission.

Comments

If you leave comments using the functions provided for this purpose (on blog entries, products, etc.), we process your personal data in order to be able to display your comments and prevent any misuse.

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